FAQ
1. Do you also make customized design?
Yes. We can do as per client's requirements.

2. What is your port of loading?
Normally we export the stone products from Xiamen port or Tianjin Port, China.
Some special products will be exported from it's origin place to secure more competitive prices.
And we will go to origin place to inspect the products.

3. How long can my order be finished? How soon can I get my ordered products?
Normally one container order needs 15-30 days.
Transportation duration information:
West European main port: 27 days
Felixstowe / Belfast / South Ampton: 40 days
Dublin: 35days
Western coast of America: about 18 days
Eastern coast of America: about 30 days
Other destinations please email us to get our answer.

4. Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?
Yes, we are sure that our packing is safe enough. We use strong wooden crates and
metal strips for outside packing.
Inside, we use plastic film to protect the products. In addition, we will buy "all risks"
insurance as per your requirement.
In the case of damage happens, firstly you can contact the insurance company to claim the damage.
If the damage occurred due to the fault of packing, our company will take the responsibility.

5. What is your acceptable payment?
T/T ; L/C at sight ; Westem Union ; Paypal.

6. How about the MOQ(minimun order required)?
Usually we accept 10 m2 each design but most of the design are regular items that do not need any MOQ.

Longton stone is located in Fujian, China, with a history of 15 years.is one of the fastest developing stone enterprises in China,which is professional in exporting countertop,vanitytop,mosaic and tiles.Material including granite, marble, slate, pebble, travertine, limestone, onyx, artificial stone for flooring tile, walling tile, countertops, decoration, hardscaping,mosaic,tiles. Our products have passed the CE, SGS, NSF certification, and been exported to more than 50 countries in Europe, America, Southeast Asia, Middle East, Oceania etc.

We maintain professional relationships with customer, builder, designers, fabricators, architects and contractors, retails worldwide. Our professional team provide full service of project design,customization,processing for several key projects, such as hotels, hospitality, commercial, restaurant, residential, airports, subway stops, railway stations, squares, villas, interior and exterior decoration.